Any CRM solution is expected to streamline the sales process and free up time that the sales team can utilize for actual selling. But, if the CRM does not interface with the email client, the sales team ends up wasting hours in just synchronizing the two. Eventually this will lead to resistance in using the CRM, lack of transparency and loss of important client information.
If you are struggling with a similar situation with IBM Lotus Notes/iNotes and Microsoft CRM, look no further for your answer.
LincNotes also provides the Domino connector option, a unique feature not available in any other similar solution. By deploying Domino Connector users can send mails using MS CRM and have it captured in the Lotus Notes “Sent” items folder as well!
With LincNotes you can: